Guidance Updates

AROWS-R issue resurfaces on Aug. 2

  • Published
  • HQ Readiness & Integration Organization
The issue with accessing AROWS-R from a personal computer has resurfaced, as reported by AFRC/FM, on Aug. 2, 2024.
 
However, as confirmed by AFRC/FM, the following methods are still available to access AROWS-R:
  1. Desktop Anywhere (DA)
  2. USAF VPN
  3. JRSS VPN
  4. NIPR-connected computer on an Air Force network
 If you don’t have access to a government computer, consider downloading Desktop Anywhere to your personal computer.  Desktop Anywhere is a program available to Air Force members (must have an AFNET account).  You can find links to the Desktop Anywhere installation guide HERE and an AFNET reactivation account guide HERE.
 
If you normally use the “AROWS-R passthrough” on your personal computer to reach UTAPS, please note that is currently unavailable as well.

If you experience issues with the alternative ways to access AROWS-R, here are some workarounds:
  • To obtain a copy of your orders, reopen your orders request case in myFSS and request a copy. Link HERE.
  • To submit orders for pay, have your supervisor manually sign your orders (either digital or wet) and submit them for processing through myFSS. Use the RPO Request link HERE.
  • To generate pay for IDTs, download and complete a 40A form, obtain all three signatures, and submit your signed 40A through the myFSS RPO Request link HERE.
  • If you need to have IDTs scheduled, approved, deleted, or any UTAPS-related issues, contact your UTAPS-assigned supervisor.  He/she can do everything you can do in UTAPS.  If your supervisor needs assistance, contact the UTAPS Support Cell at ARPC.IMAUTAPS.SupportCell@us.af.mil.  They can help.
 There is currently no estimated time frame for the resolution of this issue. Nonetheless, we will continue to provide updates regarding its progress.