Guidance Updates

Limited accessibility for AROWS-R

  • Published
  • HQ Readiness and Integration Organization
At present, AROWS-R cannot be accessed by members who visit the site directly from their personal computers. However, there are alternative ways to attempt to access the system:
  1. Desktop Anywhere (DA)
  2. USAF VPN (currently the JRSS VPN is not allowing AROWS-R access either)
  3. NIPR-connected computer on an Air Force network. (Networks run by sister services are also not allowing access.) 
If you normally use the “AROWS-R passthrough” on your personal computer to reach UTAPS, please note that is currently unavailable as well.
If you experience issues with the alternative ways to access AROWS-R, here are some workarounds:
  • To obtain a copy of your orders, reopen your orders request case in myFSS and request a copy.  Link HERE.
  • To submit orders for pay, have your supervisor manually sign your orders (either digital or wet) and submit them for processing through myFSS. Use the RPO Request link HERE.
  • To generate pay for IDTs, download and complete a 40A form, obtain all three signatures, and submit your signed 40A through the myFSS RPO Request link HERE.
  • If you need to have IDTs scheduled, approved, deleted, or any UTAPS-related issues, contact your UTAPS-assigned supervisor.  He/she can do everything you can do in UTAPS.  If your supervisor needs assistance, contact the UTAPS Support Cell at ARPC.IMAUTAPS.SupportCell@us.af.mil.  They can help.
We will keep you updated on the status of this specific AROWS-R functionality restoration.

In the meantime, if you don’t have access to a government computer, consider downloading Desktop Anywhere to your personal computer.  Desktop Anywhere is a program available to most Air Force members (must have an AFNET account).  You can find the downloads and information on the Air Force Portal.