DTS

DTS

If your orders say to file for travel reimbursement through DTS, you'll use the DTS system with your RESERVE profile (your SSN with an R at the end).  When your orders are approved in AROWS-R, use the information in the comments to create your DTS authorization and make travel arrangements, if needed.  Sign and forward the authorization for approval, which happens at your detachment.

When you complete your orders, you'll go back into DTS and use the approved authorization to create and route the travel voucher.  See the user guide below for detailed help.  If you run into issues, contact your detachment and ask to speak to the DTS ODTA (Organizational Defense Travel Administrator.  
 

Additional DTS Resources

Travel Navigation

Travel Reimbursement Office
(Information updated as of Jul 13, 2026)

Current Processing Times and Backlog

CATEGORY CURRENT VOLUME STATUS/WAIT TIME
DTS/OTDA Tickets 17 tickets Up to 48 hours response time
myFSS cases 311 open cases Varies
DTS Authorizations 493 authorizations Processing departures on/before Jul 13, 2026
DTS Vouchers 728 vouchers Processing submissions from Jun 18, 2026 (17 bus. days)
DTS Local Vouchers 69 vouchers Processing submissions from Jun 17, 2026 (17 bus. days)
PCS/RTS Vouchers N/A Processing submissions from Jul 07, 2026















 



⚠️ IMPORTANT FYSA FOR PCS VOUCHERS: Once technician review is complete, your voucher routes to an auditor. After the audit, anticipate approximately 14 business days for Advice of Payment (AOP) generation in myPay and deposit to your account/GTC.

 Member Action Items

  1. File Promptly: Submit your Travel Voucher within 5 business days of travel completion (per the JTR).
  2. Stay Responsive: Monitor DTS or MyFSS for returned vouchers and correct them immediately.
  3. Verify Contact Info: Ensure your email is accurate in both DTS and MyFSS to receive notifications.
  4. Communicate: Contact your Detachment if your voucher exceeds the processing times listed above.
  5. Manage GTC: If reimbursement delays will cause your GTC to become past due or maxed out, contact your GTC monitor ASAP to place it in Mission Critical Status.

📞 Need Support?

  • Ticket Submission: Create a DTS or RTS Support ticket via MyFSS HERE.
  • HQ RIO Customer Service Hour: Join our live Q&A via ZoomGov: Join Meeting.

 

Making Travel Arrangements
CTO, Lodging, Airline Reservations and Car Rental.

IDT Travel
This guide is specific to IDT Outside Normal Commute Distance Travel and IDT Lodging. It will show you how to make travel arrangements and claim expenses including IDT lodging.

GTCC Policies
Government Travel Card use is mandatory for official travel expenses.  The program, however, is managed through your active duty unit of assignment's GTC Program Manager.  For any questions, contact that person or your Unit Reserve Coordinator. 

Helpful Links

HQ RIO Customer Service Hour is a live, video conference call to help answer pay, orders, and travel-related questions. It is held the second Saturday of each month from 8 to 9 a.m. MT and the fourth Saturday of each month from 2 to 4 p.m. MT. 
Joint the Zoom meeting
Meeting ID: 161 385 4292
Passcode: 936906


DTS Support or RTS Support
TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb):
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166

Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

Guides


Quick Guides page graphic link
 

Graphic link The Guide for Individual Reservists page