Headquarters RIO > Travel

GTCC Policies

Government Travel Card use is mandatory for official travel expenses. The program, however, is managed through your active duty unit of assignment's GTC Program Manager. For any questions, contact that person or your Unit Reserve Coordinator.

Helpful Links

Processing Times
Making Travel Arrangements
Filing for Reimbursement
GTCC
Contact

Have questions about DTS and Travel? Join the HQ RIO Customer Service Hour! Click HERE for more info!

Travel Reimbursement Office (information updated as of April 6, 2026)

Total cases currently submitted, authorizations/vouchers, and business days:
- Currently open myFSS cases: 153
- Current DTS/ODTA myFSS tickets: 15, response time is up to 48 hours
- DTS/Auth: 417 authorizations submitted on or before Apr 9, 2026
- DTS/Vouchers: 352 vouchers submitted Mar 20, 2026: 09 business days
- DTS/Local Vouchers: 40 local vouchers submitted Apr 1, 2026: 5 business days
- PCS/RTS: vouchers submitted Mar 27, 2026

DTS Support or RTS Support: Create a MyFSS ticket HERE.

FYSA: Once PCS vouchers complete technician review, they route through an auditor prior to being processed for payment. Once audit is complete, anticipate approx. 14 business days for Advice of Payment (AOP) generation in myPay and payment to your account/GTC.

Actions for the Member:
1. File your Travel Voucher within 5 business days of completion of travel per the JTR.
2. Monitor DTS or MyFSS for corrections to your voucher as appropriate and respond as soon as possible.
3. Ensure your email is correct in your DTS and MyFSS profiles to prevent delays in receiving notifications.
4. Communicate with your Detachment as soon as possible if your voucher is not meeting the processing times outlined above.
5. If reimbursement delays will likely cause your GTC balance to become past due, or if you anticipate reaching your credit limit due to back-to-back travel, discuss placing your GTC in Mission Critical Status with your active component GTC monitor as soon as possible.
6. HQ RIO Customer Service Hour

To attend, use this meeting link: Join ZoomGov Meeting https://www.zoomgov.com/j/1613854292?pwd=dWh3QlEzRktGK2pNeUlOS3FlS0Iydz09

Meeting ID: 161 385 4292 Passcode: 936906

Making Travel Arrangements

- IDT Travel
- CTO
- Lodging
- Airline Reservations
- Car Rental

IDT Travel & Lodging Reimbursement

DTS
- DTS Training
- DTS Roles and Who To Go To
- DTS website

Document Links
- DD 1351-2 Travel Voucher or Subvoucher
- DD 1351-2C Travel Voucher or Subvoucher Continuation
- DD 1351-3 Statement of Actual Expenses
- Optional Form 1164 Claim for Reimbursement for Expenditures on Official Business
- Certification of Missing or Lost Receipt
- FMS2231 - Direct Deposit Form

GTCC Policies
- Who oversees your GTC
- GTC website

HQ RIO Customer Service Hour: Click HERE
Meeting ID: 161 385 4292
Passcode: 936906

DTS Support or RTS Support: Click HERE
TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb):
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours: 1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166

Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb: AFRC.UTAPSWEB@US.AF.MIL

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