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Information is current as of  1 Oct, 2024

Travel Reimbursement Office:

- Currently Open MYFSS: 492 cases
- RTS: currently working vouchers submitted 9 Sep, 2024
- DTS (AT, MPA, RPA): currently working vouchers signed 27 Sep, 2024  (98 awaiting review)
        - Once reviewed, these vouchers to go the detachment for approval
- DTS (IDT Travel, Mileage Only): currently working vouchers submitted 23 Sep, 2024
        -  IDT Travel and Mileage Only vouchers go straight to approval after the member submits
- DTS (IDT Lodging): currently approving vouchers reviewed 23 Sep 2024
- PCS: currently working vouchers submitted 3 Sep, 2024

Due to increased seasonal voucher volume, members can expect processing timelines of up to 30 business days to receive payment; this is contingent upon a complete and accurate voucher submission to TRO for processing.

FYSA:  Once vouchers complete technician review, they route through an auditor prior to being processed for payment.  Once audit is complete, anticipate approx. 14 business days for Advice of Payment (AOP) generation in myPay and payment to your account/GTC.

Actions for the Member:

1) File your Travel Voucher within 5 business days of completion of travel per the JTR. 

2) Monitor DTS or myFSS for corrections to your voucher as appropriate, and respond as soon as possible. 

3) Ensure your email is correct in your DTS and myFSS profiles to prevent delays in receiving notifications.

4) Communicate with your Detachment as soon as possible if your voucher is not meeting the processing times outlined above.

5) If reimbursement delays will likely cause your GTC balance to become past due, or if you anticipate reaching your credit limit due to back-to-back travel, discuss placing your GTC in Mission Critical Status with your active component GTC monitor as soon as possible. 

Making Travel Arrangements

- IDT Travel
- CTO
- Lodging
- Airline Reservations
- Car Rental

IDT Travel & Lodging Reimbursement

DTS
- DTS Training
- DTS Roles and Who To Go To
- DTS website

Document Links
- DD 1351-2 Travel Voucher or Subvoucher
- DD 1351-2C Travel Voucher or Subvoucher Continuation
- DD 1351-3 Statement of Actual Expenses
- Optional Form 1164 Claim for Reimbursement for Expenditures on Official Business
- Certification of Missing or Lost Receipt
- FMS2231 - Direct Deposit Form

GTCC Policies
- Who oversees your GTC
- GTC website

TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb): 
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

FOR DTS SUPPORT:
Contact your detachment Organizational Defense Travel Administrator (ODTA).