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Information is current as of 10 Nov 2021

Reserve Pay Office:
  • Long Tours: 5 Nov 2021
  • Welcome Packages: 26 Oct 2021
  • Leave Part 1: 9 Nov 2021

Due to an surge in IMA orders, you can expect a longer than usual wait for pay submissions via myPers.  If you haven't received a response to your request in 30 business days, please call 800-525-0102 or DSN 665-0102 and it will be addressed as soon as possible.

Average processing times once the ticket begins being worked by a technician:

  • Leave Carry Over: 45-60 days to complete (sent to DFAS for processing)
  • Leave Sell: 15-25 days to process/produce LES, depending on type of leave sell request
  • Short/Long Tours: 5 business days to process; 8-9 business days to produce LES
  • Accessions: 10 business days to process; If sent to DFAS it will take 15 days to process
  • OCONUS entitlements: 12 business days to process; 12-15 business days to produce LES
  • Leave Number: leave number generated within 2 business days 
  • Pay Inquiries, including dates that are more than 11 months back: 60 business days
  • If you have any travel related documents for payment, please send them to the IR Travel Office
Order-Based Pay
  • Getting paid for orders for 30 or fewer days
  • Starting pay for orders of 31 or more days
Special Pay Establishing a Pay File
  • Establishing a Pay File
  • Direct Deposit
  • Thrift Savings Plan
IDT Pay
  • IDT Basic Pay
  • IDT Travel Pay
  • UTAPS
Contingency Pay Guidance

In order to receive entitlements authorized for a contingency area, please complete a DD 1351-2 listing your itinerary from the date you departed the states to present day. Please ensure yourself and your supervisor sign the DD 1351-2. Also submit a copy of your certified 938 and 1610 or CED order that shows which contingency area you are located.

For concerns regarding Reserve Pay, contact the Total Force Service Center at DSN: 665-0102 or Comm: 800-525-0102.  You can also submit a query ticket through myPers by clicking here

myPers Submission Links

Choose from the links below to submit your reserve pay request. No travel requests are to be submitted here.

  • IMA RPO Requests - BAH AF Form 594, BAH Waiver, COLA, Clothing/Uniform Allowance, IMA RPO Welcome Packages, Misc. inquiries
  • Leave Request - AF Form 988 Part 1, AF Form 988 Part 3, Leave Carryover, Leave Sell Back, Other leave inquiries
  • Short Tour Request - Mandatory use of the AROWS-R Tour of Duty Certification for orders of 30 or fewer days began 1 Dec 20. For instructions, go to the TODC Quick Guide.
  • Long Tour Request - MPA/RPA Orders greater than 31 days, Pre-certified & Close-out CONUS/OCONUS orders, Temporary Lodging Allowance (TLA), Move in Housing Allowance (MIHA), Cost of Living Allowance (COLA), Overseas Housing Allowance (OHA)

Pay-Related Links:​
  • myPay - Official site for Leave and Earning Statements, tax withholdings, travel voucher advice of payments, etc. 
  • Bonds at Treasury Direct - Official site for U.S. Savings Bonds, as well as a bond calculator
  • DFAS - Defense Finance & Accounting Service - Pay Tables and much more
  • Military Compensation - DoD information about basic military compensation and benefits information about basic military compensation and benefits
  • AFMAN 65-116 Vol 1 Financial Management – Manual of Finance Guidance

Mailing Address:
HQ RIO/IRO
Attn: Reserve Pay Office
18420 E. Silver Creek Ave.
Bldg. 390, MS68
Buckley AFB, CO 80011
Social Security Tax Deferment Repayment
  • FAQs, News Articles, Links

RIO Connect

RIO Connect phoneApple Store link to downloadGoogle Play Store download link

guides

Graphic link The Guide for Individual Reservists page

Quick Guides page graphic link