Current Processing Times and Backlog
Information updated as of Aug 10, 2026

CATEGORY	CURRENT VOLUME	STATUS/WAIT TIME
DTS/OTDA Tickets	15 tickets	Up to 48 hours response time
myFSS cases	455 open cases	Varies
DTS Authorizations	352 authorizations	Processing departures on/before Aug 16, 2026
DTS Vouchers	970 vouchers	Processing submissions from Jul 10, 2026 (22 bus. days)
DTS Local Vouchers	112 vouchers	Processing submissions from Aug 1, 2026 (2 bus. days)
PCS/RTS Vouchers	N/A	Processing submissions from Aug 20, 2026

 

⚠️ IMPORTANT FYSA FOR PCS VOUCHERS: Once technician review is complete, your voucher routes to an auditor. After the audit, anticipate approximately 14 business days for Advice of Payment (AOP) generation in myPay and deposit to your account/GTC.

✅ Member Action Items

1. File Promptly: Submit your Travel Voucher within 5 business days of travel completion (per the JTR).
2. Stay Responsive: Monitor DTS or MyFSS for returned vouchers and correct them immediately.
3. Verify Contact Info: Ensure your email is accurate in both DTS and MyFSS to receive notifications.
4. Communicate: Contact your Detachment if your voucher exceeds the processing times listed above.
5. Manage GTC: If reimbursement delays will cause your GTC to become past due or maxed out, contact your GTC monitor ASAP to place it in Mission Critical Status.

📞 Need Support?

• Ticket Submission: Create a DTS or RTS Support ticket via MyFSS HERE.
• HQ RIO Customer Service Hour: Join our live Q&A via ZoomGov: Join Meeting.

 

Making Travel Arrangements
CTO, Lodging, Airline Reservations and Car Rental.

IDT Travel
This guide is specific to IDT Outside Normal Commute Distance Travel and IDT Lodging. It will show you how to make travel arrangements and claim expenses including IDT lodging.

💼  IDT Travel & Lodging Reimbursement  

 

🛫 Travel Reimbursement Office
(Information updated as of Aug 4, 2026)

GSA announced updated official travel Privately Owned Vehicle (POV) mileage reimbursement rates. Please instruct travelers to update any travel voucher that contains a mileage expense incurred on or after July 1, 2026. They must amend these vouchers in the Defense Travel System (DTS) to receive the updated, higher mileage rates and prevent payment discrepancies.

Updated Mileage Reimbursement Rates

Updated rates are available on GSA’s website.

·    Temporary Duty (TDY) Mileage:

o  Car: $0.76 per mile (up from $0.725)

o  Motorcycle: $0.74 per mile (up from $0.705)

o  Airplane: $1.935 per mile (up from $1.78)

·    Permanent Change of Station (PCS) Mileage/MALT: $0.235 per mile (up from $0.205)

·    Other Mileage (applies when government vehicle is available but POV used instead, and for Inactive Duty Training or medical travel): $0.235 per mile (up from $0.205)

Required Actions

·    Travel Managers: Notify travelers and authorizing officials of the rate increases immediately.

·    Travelers: Amend any DTS travel vouchers for travel on or after July 1 when it contains a mileage expense.

DTS
- DTS Training
- DTS website

Document Links
- DD 1351-2 Travel Voucher or Subvoucher
- DD 1351-2C Travel Voucher or Subvoucher Continuation
- DD 1351-3 Statement of Actual Expenses
- Optional Form 1164 Claim for Reimbursement for Expenditures on Official Business
- Certification of Missing or Lost Receipt
- Direct Deposit Form
 

GTCC Policies
Government Travel Card use is mandatory for official travel expenses.  The program, however, is managed through your active duty unit of assignment's GTC Program Manager.  For any questions, contact that person or your Unit Reserve Coordinator. 

Helpful Links

• DOD GTCC Regulations
• GTCC mandatory use policy memo
• AFIMSC advisory - Passenger Travel Mandatory use of personal GTCC

HQ RIO Customer Service Hour is a live, video conference call to help answer pay, orders, and travel-related questions. It is held the second Saturday of each month from 8 to 9 a.m. MT and the fourth Saturday of each month from 2 to 4 p.m. MT. 

Join the Zoom meeting    💻                            
Meeting ID: 161 385 4292                                          
Passcode: 936906

DTS Support or RTS Support    📞
TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb):
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166

Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL