Order-Based Pay

Orders for 29 or fewer days

Certification of Orders for Pay
To receive pay and allowances for orders 30 or fewer days, members must now electronically sign the Tour of Duty Certification (TODC) via AROWS-R. Members have the capability to input their departure and arrival dates in AROWS-R and sign using their Common Access Card (CAC) and have the order route to their supervisor for certification.
Supervisors do NOT need an account for AROWS-R to certify the orders; it’s done by clicking a link that is emailed from the system.

For step-by-step instructions for the AROWS-R TODC, use this QUICK GUIDE. 

If your supervisor or certifier is having trouble, have him or her use this TODC Certifiers Quick Guide

IRs should not report for duty prior to the date specified in block 13 or be released prior to the date in block 14 of the AF Form 938. If the arrival/departure or travel date changes a modification to your AF Form 938 is required. The member must contact their detachment orders writer for a modification. The certification dates in blocks 39 and 44 must be on or after the last day of duty.  Emails for the orders writers can be found HERE

 

Orders lasting 30 days or more

Certification of AF Form 938
For orders of 30 or more days, members should pre-certify their orders at the beginning of the tour to initiate bimonthly paychecks. In order to initiate payment, print your order, complete blocks 36 a-b, 37-39, 40 by hand, (report time and date) only and 41-44. Blocks 39 and 44 must be on or after the first day of duty (In most circumstances, IRs should not report for duty prior to the date specified in block 13 or be released prior to the date in block 14 of the AF Form 938) then scan, and send to the RPO in myFSS.

Upon completion of the duty, fill in the remainder of blanks 36 (c-d,) and 40, scan, and send to the RPO in myFSS to close out the order.
 
If the arrival/departure date(s) changes, a modification to your AF Form 938 is required prior to payment. Member must contact their Detachment orders writer for a modification. If your orders are curtailed or extended and you don't send that into the RPO, your pay will either stop early (if extended) or keep going (curtailed).  

IMPORTANT!!
 

With the transition to DTS, our orders writing process is different than it used to be.  Because of this, some pre-certified and final certified orders are being kicked back.  In order to clear up any confusion,  use the following tips to ensure your pre-certifications and final certifications are done correctly.  This is applicable for members who have travel required for the order.

AF938 orders are now being written to encompass travel within the inclusive dates stated in blocks 13 and 14 on your AF938 call to duty order. These official reporting and release dates are when you will be in active duty status and are considered constructively present for duty.

 Some things to keep in mind when you’re pre-certifying your long tour orders:

  • Although you will most likely travel on the date in block 13 and not physically arrive to your unit until the following day, ensure that block 40’s date matches block 13. Block 40 is essentially certifying that you are considered constructively present and in active duty status on the same date in block 13, even if traveling.  
  • Continue to record actual travel dates in blocks 36a-36d.  Complete blocks 37, 38, and 41-44 accordingly. 
  • Ensure that signatures on pre-certified orders to initiate pay are dated on or after the reporting date in block 13.  A signature dated prior to block 13 will not pass audit because you can’t certify that you’re present for duty prior to the date you’re ordered to be on duty. If signatures are dated prior to the reporting date in block 13 then your myFSS case will be returned to correct accordingly. 
  • Finally, if the mission required a deviation from the dates prescribed in blocks 13 and 14 on the AF938 orders, an orders modification, routed through OWC and certified in AROWS-R, is required prior to processing for pay.

Some things to keep in mind when doing your final certification of your long tour orders:

 Closing out orders for pay when travel is required:   

  • Ensure that block 40’s dates match block 13 and block 14.  Block 40 is essentially certifying that you are considered constructively present and in active duty status on the same dates in blocks 13 and 14, even if traveling inclusively within those dates. 
  • The second line of block 40 should match block 14 to officially report release from duty.
  • Continue to record actual travel dates in blocks 36a-36d.  Complete blocks 37, 38, and 41-44 accordingly. 
  • Ensure that signatures on final certified orders for pay are dated on or after the release date in block 14.  A signature dated prior to block 14 will not pass audit because you can’t certify release from duty prior to the date you’re ordered to be on duty. If signatures are dated prior to the release date in block 14 then your myFSS case will be returned to correct accordingly.
  • Finally, if the mission required a deviation from the dates prescribed in blocks 13 and 14 on the AF938 orders, an orders modification, routed through OWC (via myFSS) and certified in AROWS-R, is required prior to processing for pay.

 

Pay Navigation

Have questions about the DTS transition, orders, travel, or pay?  Join the HQ RIO Customer Service Hour each Thursday at 1100 MST/1300 EST.  HQ RIO and detachment staff members will be on hand to assist you.

Join ZoomGov Meeting
https://www.zoomgov.com/j/1613854292?pwd=dWh3QlEzRktGK2pNeUlOS3FlS0Iydz09

Meeting ID: 161 385 4292
Passcode: 936906



Information is current as of June 17, 2024

Reserve Pay Office:
Long Tours: June 10, 2024
Welcome Packages: June 10, 2024
Leave Part 1: May 21, 2024


Due to a surge in IMA orders, you can expect a longer than usual wait for pay submissions via myFSS.  If you haven't received a response to your request in 30 business days, please contact your detachment to have your case elevated. 

Average processing times once the ticket begins being worked by a technician:

- Leave Carry Over: 45-60 days to complete (sent to DFAS for processing)
- Leave Sell: 15-25 days to process/produce LES, depending on type of leave sell request
- Short/Long Tours: 5 business days to process; 8-9 business days to produce LES
- Accessions: 10 business days to process; If sent to DFAS it will take 15 days to process
- OCONUS entitlements: 12 business days to process; 12-15 business days to produce LES
- Pay Inquiries, including dates that are more than 11 months back: 60 business days
Order-Based Pay
- Getting paid for orders for 29 or fewer days
- Starting pay for orders of 30 or more days

Special Pay

Defense Finance and Accounting Service Special and Incentive Pays
- Basic Allowance for Housing
- Overseas Housing Allowance
- Family Separation Allowance
- Bonuses
- Cost of Living Adjustment
- Hostile Fire/Imminent Danger Pay
- Incentive Pay

Establishing a Pay File
- Establishing a Pay File
- Direct Deposit
- Thrift Savings Plan

IDT Pay
- IDT Basic Pay
- IDT Travel Pay
- UTAPS

Contingency Pay Guidance

In order to receive entitlements authorized for a contingency area, please complete a DD 1351-2 listing your itinerary from the date you departed the states to present day. Please ensure yourself and your supervisor sign the DD 1351-2. Also submit a copy of your certified 938 and 1610 or CED order that shows which contingency area you are located.
DD 1351-2

Leave
- Leave Requests
  • NOTE: RIO RPO WILL NOT ISSUE A NEW LAN UNTIL ALL PREVIOUS PART 3’S HAVE BEEN RETURNED TO THE RESERVE PAY OFFICE
Leave Sellback
Retirement (Career Management retirement page)
For concerns regarding Reserve Pay, contact your detachment for assistance. contact the Total Force Service Center at DSN: 665-0102 or Comm: 800-525-0102 or  You can also submit a query ticket through myFSS.

myFSS Submission Links

Choose from the links below to submit your reserve pay request. No travel requests are to be submitted here.

IMA RPO Requests - BAH AF Form 594, BAH Waiver, COLA, Clothing/Uniform Allowance, IMA RPO Welcome Packages, Misc. inquiries
Leave Request - AF Form 988 Part 1, AF Form 988 Part 3, Leave Carryover, Leave Sell Back, Other leave inquiries
- Short Tour Request - Mandatory use of the AROWS-R Tour of Duty Certification for orders of 30 or fewer days began 1 Dec 20. For instructions, go to the TODC Quick Guide.
Long Tour Request - MPA/RPA Orders greater than 31 days, Pre-certified & Close-out CONUS/OCONUS orders, Temporary Lodging Allowance (TLA), Move in Housing Allowance (MIHA), Cost of Living Allowance (COLA), Overseas Housing Allowance (OHA)

Pay-Related Links:​
myPay - Official site for Leave and Earning Statements, tax withholdings, travel voucher advice of payments, etc. 
Bonds at Treasury Direct - Official site for U.S. Savings Bonds, as well as a bond calculator
DFAS - Defense Finance & Accounting Service - Pay Tables and much more
Military Compensation - DoD information about basic military compensation and benefits information about basic military compensation and benefits
AFMAN 65-116 Vol 1 Financial Management – Manual of Finance Guidance

Mailing Address:
HQ RIO/IRO
Attn: Reserve Pay Office
18420 E. Silver Creek Ave.
Bldg. 390, MS68
Buckley AFB, CO 80011
Social Security Tax Deferment Repayment
- FAQs, News Articles, Links

RIO Connect

RIO Connect phoneApple Store link to downloadGoogle Play Store download link

guides

Graphic link The Guide for Individual Reservists page

Quick Guides page graphic link