GTCC Policies

GTCC Policies

Government Travel Card use is mandatory for official travel expenses.  The program, however, is managed through your active duty unit of assignment's GTC Program Manager.  For any questions, contact that person or your Unit Reserve Coordinator. 

Helpful Links

Travel Navigation

Have questions about the DTS transition, orders, travel, or pay?  Join the HQ RIO Customer Service Hour each Thursday at 1100 MST/1300 EST.  HQ RIO and detachment staff members will be on hand to assist you.

Join ZoomGov Meeting
https://www.zoomgov.com/j/1613854292?pwd=dWh3QlEzRktGK2pNeUlOS3FlS0Iydz09

Meeting ID: 161 385 4292
Passcode: 936906
 



Information is current as of June 17, 2024

Travel Reimbursement Office:

- Currently Open MYFSS: 122 cases
RTS: currently working vouchers submitted 12 June, 2024
DTS (AT, MPA, RPA): currently working vouchers signed 6 June, 2024 (151 awaiting review)
        - Once reviewed, these vouchers to go the detachment for approval
DTS (IDT Travel, Mileage Only): currently working vouchers submitted 11 June, 2024
        -  IDT Travel and Mileage Only vouchers go straight to approval after the member submits
DTS (IDT Lodging): currently approving vouchers reviewed 11 June 2024
PCS: currently working vouchers submitted 16 June, 2024


Due to increased seasonal voucher volume, members can expect processing timelines of up to 30 business days to receive payment; this is contingent upon a complete and accurate voucher submission to TRO for processing.

FYSA:  Once vouchers complete technician review, they route through an auditor prior to being processed for payment.  Once audit is complete, anticipate approx. 14 business days for Advice of Payment (AOP) generation in myPay and payment to your account/GTC.

Actions for the Member:

1) File your Travel Voucher within 5 business days of completion of travel per the JTR. 

2) Monitor DTS or myFSS for corrections to your voucher as appropriate, and respond as soon as possible. 

3) Ensure your email is correct in your DTS and myFSS profiles to prevent delays in receiving notifications.

4) Communicate with your Detachment as soon as possible if your voucher is not meeting the processing times outlined above.

5) If reimbursement delays will likely cause your GTC balance to become past due, or if you anticipate reaching your credit limit due to back-to-back travel, discuss placing your GTC in Mission Critical Status with your active component GTC monitor as soon as possible. 

Making Travel Arrangements

- IDT Travel
- CTO

- Lodging
- Airline Reservations
- Car Rental

GTCC Policies
- Who oversees your GTC
- GTC website

TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb): 
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

FOR DTS SUPPORT:
Contact your detachment Organizational Defense Travel Administrator (ODTA).

RIO Connect

RIO Connect phoneApple Store link to downloadGoogle Play Store download link

Guides

Graphic link The Guide for Individual Reservists page

Quick Guides page graphic link