GTCC Policies

GTCC Policies

Government Travel Card use is mandatory for official travel expenses.  The program, however, is managed through your active duty unit of assignment's GTC Program Manager.  For any questions, contact that person or your Unit Reserve Coordinator. 

Helpful Links

Travel Navigation

Information is current as of 19 Oct 2021

Travel Reimbursement Office:

  • Travel Order Vouchers: currently working transactions submitted 18 Sept 2021
  • IDT Vouchers: currently working transactions submitted 1 Sept 2021
  • PCS Vouchers: currently working transactions submitted 21 Sept 2021

Due to an surge in IMA travel and manning issues, you can expect a longer than usual wait for reimbursement submissions.   Allow 40-45 business days after submitting a complete and accurate voucher for payment. If your voucher is outside these processing times, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your MyPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.

Making Travel Arrangements
  • CTO
  • Lodging
  • Airline Reservations
  • Car Rental
GTCC Policies
  • Who oversees your GTC
  • GTC website

TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb): 
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).

RIO Connect

RIO Connect phoneApple Store link to downloadGoogle Play Store download link

Guides

Graphic link The Guide for Individual Reservists page

Quick Guides page graphic link