Information is current as of 9 May 2022 
 

Travel Reimbursement Office:

•Currently Open 614 records/myPers tickets (up from 550 on 6 May 22)

• Travel Order Vouchers: currently working transactions submitted 29 Apr 2022
• IDT Vouchers: currently working transactions submitted 25 Apr 2022
• PCS Vouchers: currently working transactions submitted 29 Apr 2022
• Most vouchers have to go through auditors after being processed by technicians.  The auditors are working vouchers submitted as of 25 Apr.  There are currently 83 vouchers in the auditing queue.

Due to an surge in IMA travel and manning issues, you can expect a longer than usual wait for reimbursement submissions.   Allow 40-45 business days after submitting a complete and accurate voucher for payment. If your voucher is outside these processing times, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your myPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.


If your delayed reimbursement might cause your GTC to go past due, you can request it be put into Mission Critical Status. Contact your active component GTC monitor to request it.  HQ RIO Commander Col Segura has signed a memo to assist you with this request.

• CTO
• Lodging
• Airline Reservations
• Car Rental

• DTS Training
• DTS Roles and Who To Go To
• DTS website

• RTS on your orders means use myPers
• Steps for Filing
• myPers link

• DD 1351-2 Travel Voucher or Subvoucher
• DD 1351-2C Travel Voucher or Subvoucher Continuation
• DD 1351-3 Statement of Actual Expenses
• Optional Form 1164 Claim for Reimbursement for Expenditures on Official Business
• Certification of Missing or Lost Receipt

• Who oversees your GTC
• GTC website

TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb): 
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).