Information is current as of 20 July 2021

Travel Reimbursement Office:

• Travel Order Vouchers: currently working transactions submitted 9 July 2021
• IDT Vouchers: currently working transactions submitted 8 July 2021
• PCS Vouchers: currently working transactions submitted 12 July 2021

Due to an surge in IMA travel, you can expect a longer than usual wait for reimbursement submissions.   Allow 14-18 business days after submitting a complete and accurate voucher for payment. If your voucher is outside these processing times, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your MyPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.

• CTO
• Lodging
• Airline Reservations
• Car Rental

• DTS Training
• DTS Roles and Who To Go To
• DTS website

• RTS on your orders means use myPers
• Steps for Filing
• myPers link

• DD 1351-2 Travel Voucher or Subvoucher
• DD 1351-2C Travel Voucher or Subvoucher Continuation
• DD 1351-3 Statement of Actual Expenses
• Optional Form 1164 Claim for Reimbursement for Expenditures on Official Business
• Certification of Missing or Lost Receipt

• Who oversees your GTC
• GTC website

TFSC: 1-800-525-0102 - DSN: 665-0102

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb): 
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).